Venmo lost connection with bank | 7 reasons And Solution

Are you having trouble sending money online?

Using Venmo if you lose connection with the bank, it can be due to one of the 7 issues:

• Connection Issues
• Issues With Venmo Servers
• Change In Banking MFA Settings
• Issues With Linked Bank Account
• You Changed Your Bank Account
• Outdated Version Of The Venmo App
• Security Issues (Breach Account’s Security)

Keep reading and find out what steps you can take today to get back into sending and receiving money quickly on Venmo.

Why Does “Venmo Lost Connection With Bank” Error Appear?

1: Issues With Venmo Servers

Venmo connection can be lost due to issues in the internet connection or a problem with the Venmo servers.

If you think that your bank connection is lost due to an issue with the Venmo servers, there are some steps you can take to try and resolve the problem.

First, check your internet connection. Then, ensure it runs properly so Venmo can connect with your bank’s servers.

If your internet connection is working properly, the next step is to try restarting the Venmo app. This often helps clear any issues, as restarting the app refreshes the connection with your bank’s servers.

If that doesn’t work, check the Venmo server status. You may need to contact Venmo support for further help if it is down.

2: Issues With Linked Bank Account

No one likes it when their Venmo account has issues connecting with a bank.

Sadly, this can happen if there’s an issue with the linked bank account. It’s frustrating but doesn’t worry; you can get yourself back up and running quickly – follow these steps!

First, double-check that the bank account you’ve linked to Venmo is up and running. Then, ensure your account details are accurate, as incorrect details can stop a successful connection.

Next, ensure all your security settings are enabled on Venmo and the connected bank account. This includes two-factor authentication if it’s available to you.

If your bank account is still not connecting to Venmo, it’s time to seek help! The best way to do this is by submitting a request form on the Venmo website. You can also contact customer service via phone or email if that’s more convenient for you.

Finally, connect another bank account to your Venmo account. You could use another bank than the one you used or try connecting a debit card instead – whatever works best for you!

3: Outdated Version of the Venmo app (Old Venmo App)

If you’re using the Venmo app to manage your finances, then it’s essential to make sure that you keep the app updated. Especially if you’ve recently lost connection with your bank.

Sadly, an outdated version of the Venmo app can lead to a lost connection with your bank, which can be frustrating.

The good news is it’s easy to update your version of the Venmo app.

To get the newest version of the Venmo app on your Android device, follow these steps:

• First, you must open the Play Store application on your mobile device.
• Once in the Play Store, search for ‘Venmo’ using the search bar at the top.
• The search result will display the Venmo app and its icon. Tap on it to open the app details page.
• Here you can see the ‘Update’ option if a new version is available.
• Tap on it to update the Venmo application with the latest version.

Follow these steps to update the Venmo app on iOS (iPhone/iPad). 

• First, open the App Store application on your mobile device.
• Once in the App Store, search for ‘Venmo’ using the search bar at the top.
• The search result will display the Venmo app and its icon. Tap on it to open the app details page.
• Here you can see the ‘Update’ option if a new version is available.
• Tap on it to update the Venmo application.
• The app will automatically download and install the new version of the app.
• Once complete, your device will be updated with the latest version of Venmo. Enjoy using!

4: Security Issues (Breach Account’s Security)

If Venmo sees that you are doing something doubtful. They will stop all payments from your account.

For example, it could happen if you change your online banking username. Or any other important bank information.

To fix this, contact customer support. Ask them to unblock your account. They might have to do a security check. To make sure everything is okay.

5: Connection Issues

Some people who use Venmo have had trouble connecting their bank accounts to the app. It may be because of connection issues.

If your router is not working, try moving closer to it and see if that helps. You can also try disconnecting from your current wireless network and connecting to another one.

You can use a mobile hotspot if your internet service provider has issues.

All you do is:

• Unlock your phone
• To open the control center or notification panel, swipe down.
• Tap both the mobile data and hotspot buttons to turn on your hotspot.
• Use this wireless network to connect your laptop or phone.

You should be able to send and receive money without any problems now.

6: You Changed Your Bank Account

If you’re a Venmo user and recently changed your bank account details, you may have lost connection with your bank. The issue arises when you change your bank account details. The new information must also be updated in Venmo’s system.

Sadly, if this isn’t done in time, it can lead to the connection with your bank account being lost. It means that you won’t be able to receive or make payments.

7: Change in banking MFA settings

If you have enabled multi-factor authentication for your online banking account. Venmo will no longer be linked to your bank account.

Again, it is also done due to security reasons. If you have changed the MFA setting, Venmo systems detect it. Thus, your bank gets disconnected from the app.

Follow these steps to reconnect your account:

• To get started, open your Venmo app.
• Click on the “Settings” icon at the top right of the page.
• You’ll see an option for “Bank Accounts” on this page.
• Tap that button and follow the instructions to connect your bank account.
• You must enter your bank name, routing number, and account number.
• After you put in all the information, Venmo will ask if everything is correct.
• If everything is correct,
• Tap “Confirm,” and you’re done!

You can now transfer money from your bank account to Venmo and vice versa.

Keep in mind that linking your account may take a few days to process, but once it’s complete, you’ll be able to send and receive money with ease!

How To Fix Venmo Lost Connection With Bank

1. Delete your bank account from Venmo

Deleting your bank account from Venmo is a straightforward process. By initiating this action, you reset the connection between your Venmo account and the associated bank.

This allows for seamless management of your Venmo account and ensures flexibility in controlling linked financial sources.

2. Restart your device

Restarting your device is an effective troubleshooting method. This simple action clears up temporary issues that may lead to errors. By initiating a restart, your device refreshes, resolving potential glitches or problems causing errors.

3. Re-add your bank account to Venmo

To re-add your bank account to Venmo, ensure accurate information entry. When adding the bank account details again to your Venmo account, accuracy is crucial.

Enter all the required information correctly to successfully re-establish the connection between your bank and Venmo.

4. Verify your bank account

To verify your bank account on Venmo, follow simple steps. Venmo might prompt you to enter a code sent to your phone. Alternatively, the verification can be completed by making a small deposit into your account.

These verification methods ensure the security and accuracy of your bank account information linked to Venmo.

5. Double-Check Your Banking Credentials

Verifying your banking credentials is crucial for account security. Most banks recommend changing online banking passwords regularly to optimize safety.

When you alter these credentials, Venmo might disconnect from your bank account to maintain security measures.

Should you change your bank credentials, simply remove and re-add your bank on Venmo using the updated information. If uncertain about the issue, contacting your bank can clarify if any credentials require an update or modification.

Regularly double-checking your banking credentials helps ensure the safety of your information across platforms.

How to Contact Venmo Support

“If you’ve attempted the mentioned steps and are still experiencing difficulties connecting to your bank, reaching out to Venmo support can provide assistance.”

If you need help with Venmo, you can contact their support team directly.

• Go to the Help Center in your Venmo app and tap the “Contact Us” button.
• Then, choose your issue and provide details of your problem.
• Venmo will then connect you with someone who can help.

You can also get help from Venmo on Twitter or Facebook. You may need to email their support team with your question for more complex problems.

Venmo Lost Connection With Bank Plaid

Venmo’s connection to your bank, facilitated through Plaid, might face disruptions. Plaid, acting as a third-party service, aids Venmo in linking to banks. When Plaid encounters technical difficulties, it hinders Venmo’s ability to connect to your bank.

Troubleshooting steps can help resolve this issue. Ensure you’re using the latest Venmo version and check your internet connection. Attempt bank connection using a different device to ascertain if the problem persists.

For additional support, check Plaid’s status page for known issues. Contact both your bank and Plaid to inquire about any changes or technical difficulties they might be experiencing. Venmo support is also available to assist you through this process.

Where can I see my payment methods on Venmo?

Within the Venmo app, users can access their payment methods. By navigating to the “Me” tab, located within the app’s interface, individuals can conveniently reach the Wallet section. Here, all linked bank accounts and cards added to their Venmo account are visible.

The “Me” tab in the Venmo app acts as a gateway. It directs users to the Wallet section, where they can effortlessly view and manage their payment methods. Bank accounts and cards associated with their Venmo account can be easily overseen and organized within this dedicated section.

Can I use a prepaid card or gift card on Venmo?

Venmo welcomes the use of prepaid and gift cards, including credit and debit options. Users can add various network-branded cards such as American Express, Discover, MasterCard, and Visa to their Venmo account. It’s essential to ensure these cards are registered under your name.

When adding cards to Venmo, keep in mind a few pointers. Sometimes, cards may face declines due to reasons like funds availability or fraud prevention measures. Additionally, certain cards might require a ZIP code linked to your account for successful transactions.

Final Words

Venmo is a cool way to send and receive money. But sometimes you may lose connection with your bank account.

These problems can happen because of old Venmo apps, bad internet, or changes to your bank account details or security settings.

The good news is that you can fix these problems easily. First, make sure your bank details are correct. Also, turn on all the security settings, update your Venmo app, and check if the Venmo servers are working. You can contact the customer support team if you need extra help.

By doing these things, you’ll be able to quickly fix any issues and get back to using Venmo without any trouble.

FAQ